Income’s Pet Insurance (Happy Tails)

Recently an article about the costs of Veterinary Fees came up in our local papers, where a young couple had to sell their house just to fund for the payment of the Vet Fees to try to save their pet dog. As you can see, medical fees for animals are just as expensive for animals and humans in Singapore. This is where getting the right Pet Insurance comes in.


Income is one of the key insurers out there which do not limit how old the pet can be covered up to and there is no lifetime limit for their package.

So pet lovers, just as how you have a medical policy for us ‘hoomans’ (humans), you can now consider buying a piece of mind when it comes to the medical needs for your furry ones.

(Do refer to the POLICY WORDINGS for the complete and accurate coverage and exclusions)

Click on the image to buy the policy:

Pets Insurance
Here is Income’s “Happy Tails” Pet Insurance brochure below (please give it time to load)


Once you have bought the policy, please complete the details in this page, so that we can assign the right Customer Service Officer to you.

FAQ :

  • Diagnostic tests;
  • Veterinarian’s fee;
  • Operating theatre fee;
  • Fees and charges for anaesthesia and oxygen for them to be administered;
  • Surgical implants;
  • Miscellaneous expenses such as prescribed drugs, injections, dressings and other medical services and supplies related to a surgery,
Should confinement be required, it has to be at least for 12 hours for claims to be admissible.

Yes, the costs of post-surgical treatment incurred by you for your pet, up to 90 days from the date of surgery. This includes follow-up consultations, diagnostic and laboratory services, examinations and investigations as required by your veterinarian..

No, Claims related to bodily injury to any person who is a member of your household or is employed by you are not payable.

  • sickness that occurs or recurs within the first 90 days from the start of the first year of your policy;
  • pre-existing medical conditions, physical problems or physical disabilities which existed before the start of your first policy;
  • preventive healthcare such as vaccinations or titer test, flea control, heartworm medication, deworming, nail trim and grooming;
  • elective procedures, cosmetic procedures, preventive procedures such as: tail docking, ear cropping, declawing, micro-chipping; dew claw removal or ear cleaning;
  • administrative fees charged by the veterinarian such as any charges for completing the claims forms and/or providing reports, certificates or other information for the purposes of processing your claim;
  • breeding or conditions related to breeding, whelping and queening;

Entry Age for your pet must be between sixteen (16) weeks old and below nine (9) years old at the start date of the period of insurance. (Insurer may renew policy beyond age nine (9) and may apply new terms; depending on their underwriting decision but you may need to pay an extra premium)

Your pet needs to undergo an enrolment clinical examination before or within 30 days from the start date of your policy (at your own cost). The examination result must be submitted to insurer, and any failure to do so may result in your policy being void;

If your pet is six years of age and older at the start of the first policy year, there is no cover for hereditary and congenital conditions.
If your pet is below six years of age at the start of the first policy year, the policy shall cover the following specified hereditary and congenital conditions after a 12 month waiting period from the start date of the policy:

  • Hip and elbow dysplasia
  • Luxating patella
  • Glaucoma
  • Cherry eye
  • Intervertebral disk disease (IVDD)
  • Conditions which require femoral head and neck excision

Other hereditary and congenital conditions not stated above are not covered

Yes! There is a MONTHLY payment option as well as an Annual payment mode.